Kixie enhances the efficiency and effectiveness of your sales and support teams. The telephony service, with a focus on sales, equips your team to collaborate seamlessly whether working from a centralized office or across different regions. It provides instant access to the team directory for swift call transfers.
- Obtain a local or toll-free number for your business in over 70 countries, including the US, UK, Australia, Canada, New Zealand, and Mexico.
- Designed for decentralized sales teams or call centers, it allows easy management of agents within call groups – from addition and replacement to removal. Creating call routing paths, IVRs, and call trees for inbound calls is a breeze.
- Your CRM contacts from platforms like Salesforce, Hubspot, Pipedrive, Insightly, PipelineDeals, and others are seamlessly integrated into the Kixie app. This integration facilitates effortless sending and receiving of SMS and phone calls.
- Every call and SMS made by you and your team is seamlessly logged in your CRM system. This feature enables you to monitor both account and agent performance effectively.
- Enjoy the flexibility of making calls using your cellular service or data connection to avoid high cell phone charges – all calls are logged uniformly.
Overview
Kixie is a Freeware software in the category Business developed by Kixie.
The latest version of Kixie is 1.19, released on 03/21/2024. It was initially added to our database on 03/21/2024.
Kixie runs on the following operating systems: iOS.
Users of Kixie gave it a rating of 2 out of 5 stars.
Pros
- Integration with major CRMs such as Salesforce, HubSpot, and Pipedrive for seamless communication.
- Automated call logging and data entry to save time and streamline workflow.
- Real-time call coaching and analytics to help sales teams improve performance.
- Click-to-call feature for easy dialing directly from the CRM interface.
- Local presence feature to display a familiar area code when making outbound calls.
Cons
- May be costly for small businesses or independent users.
- Some users have reported occasional technical glitches and call quality issues.
- Learning curve for setting up and utilizing all the features effectively.
- Limited customization options for call workflows and automation.
Screenshots (Click to view larger)
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